Solution Center

Click any of the links below to find more information on a particular item.

• Installation problems
  • Make sure that you have the latest version of your program
  • Click Here - for instructions on on how to install Instant Impact!
  • Installation issues are covered in our FAQ
    
    
• Getting an error message or having a program malfunction
  • First check our Frequently Asked Question page for causes and solutions to the most common error messages.
  • If you can't find the problem you are experiencing on the list you can submit an email support request. For more information on support options click here.
  • If you have found a bug or have a suggestion you can create a bug report .
    Our programers will review these reports when planning the next program update.
    Click here to create a report.
  
  
• Looking for Tips & Tricks?
  • Check out our Frequently Asked Question page!

• Trying to figure out how to do a particular task?
  • Check the built in Program Help. Click here for more info.
    Over 275 pages of information which is searchable!
  • Check out the Quick Tip Tutorial Videos
    Over 40 videos that walk you through everything from basic to advanced topics, all in an easy-to-follow video format!
  • Check out our Frequently Asked Question page!
    
    
    
• Purchase a Technical Support Ticket:
  If you have exhausted all of the above technical resources, you can purchase a technical support ticket by one of the ways listed below:

click here for more information!